Privacy notice

1. Information we collect

We collect personal information directly when you interact with us, and automatically when you use our website. This may include:

1.1. Information provided directly by you

Full name
Company and position
Email address
Phone number
Physical address
Information related to business requests or quotations

1.2. Information collected automatically

IP address
Browsing data and website usage
Cookies and similar technologies

2. How we use your information

We use your personal information for the following purposes:

Provide information about our products and services
Process requests, inquiries, or quotations
Establish and maintain business relationships
Send commercial communications and relevant updates
Improve our website and services
Comply with legal or regulatory obligations

3. Legal bases for data processing

We process your personal data in accordance with applicable regulations, based on:

Your consent
The execution of a contract or business relationship
Panagrain’s legitimate interests
Compliance with legal obligations

4. Information sharing

We may share your information only with:

Affiliated companies within Henry Daniels Holdings
Service providers (logistics, technology, payment systems, auditing)
Government authorities when required by law

We do not sell personal information to third parties.

5. Information security

We protect your data through:

Technical security measures
Encryption systems and access control
Internal policies of confidentiality and secure information handling

However, no data transmission system is 100% secure, so we cannot guarantee absolute security.

6. Data retention

We retain your information only for the time necessary to fulfill the purposes established in this policy or as required by law.

7. Your rights

Depending on your country of residence, you may exercise the following rights:

Access your personal data
Correct incorrect or outdated information
Request the deletion of your data
Restrict or oppose processing
Withdraw your consent at any time

You may exercise these rights by writing to: info@panagrain.com

8. Cookies and similar technologies

We use cookies to enhance your website experience, analyze traffic, and personalize content. You may manage your preferences through your browser settings.

9. Links to third-party websites

Our website may include links to external sites. Panagrain is not responsible for their privacy policies or content.

10. Changes to this Privacy Policy

Panagrain may update this policy at any time. Updates will be published on this page with their corresponding date.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Panama City, Panama
info@panagrain.com
+507 6671 9442